Support With you every step of the way.

When you have questions, we’ve got answers

The award-winning iDashboards support team knows our product inside and out. No matter your question or issue, our friendly engineers are ready to assist and provide excellent customer service. Contact us by email, phone, or on the web. You can also visit our online support portal (aka OSKAR) to access online user forums and FAQs.

CALL US

1-888-359-0500, Option 3

SUPPORT PORTAL

At your service

Anyone can build dynamic dashboards with iDashboards, but if you want some extra guidance we’re here to help! We offer a wide range of intensive, specialized services designed to ensure success with your dashboard projects. Our engineers and consultants are ready to support you, on- or off-site, with a custom service solution tailored to your needs.

Training Services

Training Services
Get you up & running

  • Implementation Setup
  • Storyboarding
  • Building Dashboards & Charts
  • Security Overview
  • Structuring Chart Data
  • Creating Pivots & Drilldowns
  • Using Chart Filters & Macros
  • Introduction to Advanced Features

The goals of Training Services are to:

  • Train customers on iDashboards products, empowering them to storyboard, design, and build dashboards.
  • Consult with customers to storyboard, design, and build dashboards with minimal data transformation.
Consulting Services

CONSULTING SERVICES
Support you each step of the way

  • Advanced Storyboarding
  • Dashboard Design & Development
  • Extended Dashboard Tune-up
  • Creating SQL Queries and Views
  • Data Entry Application Development

The goals of Consulting Services are to:

  • Remove reporting challenges by transforming customer’s data with SQL development and iDashboards Data Hub job creation.
  • Transition customers from reliance on Excel by building secure web-based data entry applications.
  • Consult on storyboarding, design, and dashboard building.
Managed Services

MANAGED SERVICES
Take dashboarding off your plate

  • Dashboard Design & Building
  • Storyboarding
  • Light Data Transformation
  • Dedicated Dashboard Maintenance

The goals of Managed Services are to:

  • Consult with customers to storyboard, design, and build dashboards with minimal data transformation.
  • Be an extended arm of our customer’s dashboard team, providing ongoing support for maintenance and revisions.