Support With you every step of the way.

When you have questions, we’ve got answers

The award-winning iDashboards support team knows our product inside and out. No matter your question or issue, our friendly engineers are ready to assist and provide excellent customer service. Contact us by email, phone, or on the web. You can also visit our online support portal (aka OSKAR) to access online user forums and FAQs.

CALL US

1-888-359-0500, Option 3

SUPPORT PORTAL

At your service

Anyone can build dynamic dashboards with iDashboards, but if you want some extra guidance we’re here to help! We offer a wide range of intensive, specialized services designed to ensure success with your dashboard projects. Our engineers and consultants are ready to support you, on- or off-site, with a custom service solution tailored to your needs.

Training Services

Training Services

  • Software Setup & Optimization
  • Storyboarding
  • Creating Dashboards & Charts
  • Security Overview
  • Structuring Chart Data
  • Creating Pivots & Drilldowns
  • Using Chart Filters & Macros
  • Introduction to Advanced Features

Benefits of Training Services:

  • Fast-track your dashboard project with hands-on training that empowers you to storyboard, design, and build dashboards
  • Learn user, dashboard and system management best practices
  • Dive into the iDashboards Data Hub and learn how to Extract, Transform and Load (ETL) your complex data
  • Flexible scheduling: choose between 3- and 5-day packages
Consulting Services

CONSULTING SERVICES

  • Advanced Storyboarding
  • Dashboard Design & Development
  • Extended Dashboard Tune-up
  • Creating SQL Queries and Views
  • Creating iDashboards Data Hub Jobs
  • Data Entry Application Development

Benefits of Consulting Services:

  • iDashboards engineers will storyboard, design and build your dashboards
  • We’ll remove data roadblocks by transforming your data with SQL development and iDashboards Data Hub job creation
  • Transition you away from reliance on Excel by building secure web-based data entry applications that store data in the Data Hub
  • Take advantage of decades of dashboard design experience from our award-winning consulting team
Managed Services

CLIENT SUCCESS PACKAGES

Bundled packages of training and consulting services, customized to your needs. Packages also include:

  • Free Group Trainings
  • VIP Support Status
  • Designated Technical Account Manager
  • Free pass to the iDashboards Conference

Benefits of Client Success Packages:

  • iDashboards becomes an extended arm of your dashboard team, providing ongoing support for maintenance, revisions and new builds
  • Create a custom success plan blending training and consulting, based on your needs
  • Get discounted rates and use training days at your discretion
  • Access to a designated Technical Account Manager to strategize every upcoming dashboard project