The New and Improved OSKAR 3.0

iDashboards is excited to announce new updates to our OSKAR (Online Support Knowledge Acquisition Repository) support portal. You, our customers, asked for it and we listened! We are adding online forums and community support to our system. iDashboards believes in…

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#iDashboards16 – Finding Data: The Hidden Metrics Driving Your Organization

Sean Warren here, blogging live from the #iDashboards16 Conference in Las Vegas.  A very interesting Q&A style session to report on – Finding Data: The Hidden Metrics Driving your Organization. We started the session relating a dashboard project to the…

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What Dashboards Mean for Modern Manufacturers: Insight from Our Friends at McWane Ductile

At iDashboards, we believe the most valuable data source is you: the customer. That’s why we took a few moments to see how dashboards are changing the landscape of modern manufacturing from an expert in the field, one of our…

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Cultivating Customer Loyalty – Collector’s Edition

By Jon Paradise No matter your business, customer loyalty is important.  Keeping your current customers happy keeps them coming back again and again.  They are the ones who will try your new product first, check out your latest development as…

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Creating Customized Client Dashboards

Dashboards for Your Customers: They’re Not Just for Internal Use You can’t bore your clients into better understanding. It’s important to get data to your customers when they need it, and it’s important to put data into a format that…

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Announcing the 2015 International Service Excellence Award Winners

Customer Service Institute of America Announces the 2015 International Service Excellence Award Winners Leading service providers globally, organizations and individuals, are awarded for service excellence with an International Service Excellence Award. The Customer Service Institute of America (CSIA) is the…

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