I have spent a number of years going to customer on-sites and training them on how to create dashboards. Throughout these training, I have been asked many times about how they can determine the right metrics (aka KPIs) and how…

Let me put it to you straight. I’m not talking about an ocean view or a magnificent city view from the corner office. This is in reference to a real-time view into the operations and performance of your organization. An…

Measuring ROI from a dashboard deployment can be challenging because a lot of ROI is what we would deem as “soft” ROI. Also, much of the value of dashboards comes from things like time savings, better access to data and better…

Vivek Kundra, Federal CIO, wrote in his blog “Evidence-based decisions” that within a few weeks of launching the Federal IT Dashboard the Department of Veteran Affairs announced halting of 45 IT projects worth approximately $200 million which were either behind…

Pay for Performance is more than just a buzz word in healthcare. With the resolve of Obama Administration to bring cost savings and quality improvement initiatives to healthcare, it is imperative that healthcare organizations see the direct bottom-line impact based…