Most decision-makers wish they had a crystal ball. After all, it would be invaluable to have foreknowledge of all the opportunities and trends that could propel our organizations toward success and perpetual growth for years to come. It’s natural to…

Hearing a story is the most effective way for individuals to remember things. Whether you’re relaying the details of a first date with your spouse or sharing how you felt watching a movie that had a tremendous impact on you…

The worst nuclear disaster in U.S. history began with a relatively harmless malfunction — the failure of a secondary cooling circuit. Such issues weren’t uncommon at the Three Mile Island Nuclear Generating Plant. The failed circuit wasn’t enough to do…

No one would expect an individual that has never exercised a day in their life and subsists on junk food to win the Boston Marathon. While we know this to be true, many organizations believe that gathering and leveraging low-quality data will suddenly provide keen…

In the late 1700s at the dawn of the industrial revolution, knowledge and information about machinery, processes, and markets was captured in books and ledgers. Accurately keeping track of operations, sales data, market conditions, and overall performance of everything from…

The U.S. recently held its Olympic trials for several different sporting events, including track & field, gymnastics, swimming, and more. You know the drill: the first three finishers make the team; the others go home. This is the cruel reality…

Imagine you’re the leader of a battle-hardened military unit. To reach your next objective, you’ll have to hoof it through hostile territory. It’s perilous terrain. Danger could lurk around any corner. In this scenario, what would you find more valuable?…

The past 12-15 months have been an incredible season of learning for leaders in every industry. From healthcare to manufacturing and everywhere in between, every plan went up in smoke as key decision-makers adjusted to seemingly endless transitions and each…

Earlier this month, we passed the one year anniversary of the beginning of the Covid-19 pandemic in our area. Many teams who left the office last March thought that they would be back a few weeks later, but much of…

COVID-19 has immediately exposed operating deficiencies for all types of businesses and non-profit operations. When business is good and cashflow or revenue is consistently rising year over year, operating missteps or strategic model weaknesses are hidden. Why? Because money hides…