Dashboards are a great way to keep track of important metrics and are a useful tool to help executive teams see where the organization is heading. The executives can maneuver the plans based on the latest trends on the dashboards.
The key performance indicators (KPIs) tracked on the dashboards support decision-making and operations. However, it can be difficult to get a complete view of your project if you have to switch between various systems because not all of the KPIs are listed on the same dashboard.
Dashboards that are function focused are definitely valuable. However, in order to get a broader perspective, multiple dashboards should be used to track metrics from several departments such as sales, marketing, and IT simultaneously. This dashboard may also be referred to as a Scorecard. Once you have the ability to view all of your dashboards on one screen, it is just like arranging the puzzle pieces to your liking. This will enable you to see the interrelationship of the KPIs from various functions of the organization.
You may also view important alerts throughout the organization which affect the KPIs as part of your dashboard. Sometimes there may be no alerts and at other times you may find several alerts, if this is the case, the dashboard will help you see the correlation between the KPI alerts from one department to another.
Having a holistic view of an organization can help to locate hidden trends and provides users with a better understanding of the interdependence of various metrics.
Zahid Ansari– Technical Consultant, iDashboards