During my tenure working in the BI data visualization space, I have encountered common experiences without consideration to any specific vertical. I find that although the primary purpose for implementing a BI dashboard is to increase visibility into an organizations’ operations, support their strategic initiatives, and ultimately help them to make better, more actionable, decisions.
The one component that seems to always hold true is that upon implementing dashboards a new sense of visibility comes into play. One of which tells a story that wasn’t necessarily told using traditional reporting tools or mechanisms. With this increased visibility also comes accountability. Whether it’s LCDs cycling through dashboards on a manufacturing floor in various stages of the production or a regional sales manager not meeting the target sales revenue for the quarter.
Dashboards, when properly designed should tell a story at-a-glance, be clean and concise in the depiction of the applicable KPIs and then allow a user to drilldown into the root cause of an issue in order to make a strategic decision to improve production output or address why that regional sales manager is falling below the quota. In essence, the key component is that accountability seems to reach a completely new level upon implementation of a data visualization tool.
Andy Jesudowich– Technical Consultant, iDashboards